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Your Malaysia privacy choices at kera4d

Your kera4d account connects live tables, slot rooms, sportsbook access and wallet checks, so this Privacy Policy explains how we collect, use, store and protect the data tied…

Malaysia data useCookie choicesWallet record careAccess where lawful
kera4d Your Malaysia privacy choices at kera4d
REQUEST CHANNELS

Privacy help paths for Malaysia

Privacy requests work faster when you send them through the right channel and include only the details needed to identify your account.

Account chat privacy help Use live chat when you are inside your account and need a privacy request…
Email privacy request Email the privacy team if you need a written trail for access, correction or…
Locked account contact If you cannot enter your account, contact support through the public form and mark…
DATA CARE

Controls around your account data

We handle privacy as an account operations matter, not as a side page. That means collection, storage, cookie use, wallet matching and request handling follow defined checks before your data is viewed…

Data we collect

We collect the data needed to create and protect your account: name, contact details, login records, device signals, wallet references and transaction records tied to Touch 'n Go, GrabPay, Boost dan FPX.

Why we use it

We use account data to verify access, process wallet activity, maintain session security, answer privacy requests and keep records required for lawful operations in Malaysia where access is permitted by local law.

Cookies and device data

Cookies help us keep you signed in, remember language choices and detect risky login patterns. You can manage browser cookies, but blocking some files may affect account checks or session alerts.

Wallet record care

Payment references are stored as transaction records, not as open wallet access. We match receipts, bank references and timestamps so deposits and withdrawals can be checked without sharing extra account data.

Retention and removal

We keep personal data only for account operations, security checks, legal record needs and dispute handling. When a record is no longer needed, we remove it or reduce it so it no longer identifies you.

Your privacy requests

You can ask to access, correct or delete eligible personal data. We verify the request first, then explain what we can change, what must be retained and the expected response path.

Privacy questions before you join

These answers explain how the Privacy Policy applies to your account, wallet records, cookies and contact choices. They are written for Malaysia access and should help you decide what data you share, how to request changes and what we need before acting on a privacy request.

We collect account details such as name, mobile number, email address, login records, device signals and wallet transaction references. We use these details to identify your account, protect access and handle privacy requests.

Wallet data helps us match Touch 'n Go, GrabPay, Boost dan FPX activity to the correct account. We store references, timestamps and receipt details so deposits, withdrawals and account checks can be verified.

Yes. Send a privacy request through account chat, email or the public contact form if you cannot sign in. We verify ownership first, then explain which records can be accessed or corrected.

Cookies help keep your session active, remember language settings and detect unusual access attempts. You can change browser cookie settings, but some account checks or security prompts may not work as intended.

We share data only when needed for account operation, wallet processing, security checks, support handling or lawful requests. Any sharing is limited to the purpose described in this Privacy Policy.

We keep records for as long as needed for account access, wallet reconciliation, security checks, dispute handling and legal record duties. When retention is no longer required, we remove or reduce identifying data.

If access or eligibility is affected by local law, we may limit or refuse account services. kera4d is available where local law permits, and privacy requests can still be submitted for eligible account data.